Return Policy

Effective Date: August 8, 2024

Thank you for shopping with ShadowLink! We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow the guidelines below.

Return Eligibility

• Items must be returned within 30 days of the delivery date.
• Items must be in their original condition, including packaging, tags, and labels.
• Certain items, such as [list any non-returnable items], are not eligible for return.

Return Process

1. Contact Us: Email us at admin@alphanetwork.fun to initiate a return. Include your order number and the reason for the return.
2. Return Authorization: We will provide you with a return authorization number and instructions for returning your item.
3. Ship the Item: Pack the item securely and ship it back to us using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
4. Refund Processing: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method.

Exchanges

If you need to exchange an item, please follow the return process and place a new order for the replacement item.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us immediately at admin@alphanetwork.fun. We will arrange for a replacement or a full refund, including return shipping costs.

Contact Us

For any questions or concerns regarding returns, please contact us at admin@alphanetwork.fun or visit our website at https://shadowlink.site/.

Thank you for choosing ShadowLink!